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Payment Options — Ways to Pay for Phones in London

An overview of available payment methods, including our store-managed instalment option.


Payment Methods Overview

We offer several payment options to support different purchasing preferences when ordering mobile phones and related devices. Available methods include:

  • Credit and Debit Cards: Payments via Visa, MasterCard, American Express and other supported cards, processed at checkout.
  • PayPal: An online payment option offering additional account-based security.
  • Bank Transfer: Available for UK customers, processed during standard working hours.
  • Store Instalments: FlexiPay Zero, our store-managed instalment option for eligible devices, subject to approval.

FlexiPay Zero — Store-Managed Instalments

FlexiPay Zero is an instalment payment option provided directly by our store for selected SIM-free and unlocked phones. Eligible customers may spread the cost of a device over an agreed period, with no interest applied during that period.

No payments are taken before delivery. Instalments begin only after the device has been delivered. If a balance remains after the agreed term, it may continue under a separate post-term arrangement or be settled in full. Full terms are provided before confirmation.

Further information is available on our FlexiPay Zero information page.


Choosing a Payment Method

  • Instalment options may be suitable for higher-value devices, subject to eligibility.
  • PayPal can be used for customers who prefer account-based payments.
  • Bank transfers are suitable for one-off payments from UK accounts.
  • Card payments remain the quickest way to complete an order.

Payment Support

If you have questions about payment methods, instalment availability or technical issues during checkout, our support team can assist via email or live chat.

Important: Payment options, including FlexiPay Zero, are subject to eligibility and verification checks. Terms and conditions apply.


Payment Options — Frequently Asked Questions

Common questions about paying for mobile phones and devices.


What payment methods are available?

We accept major credit and debit cards, PayPal and bank transfers. All payments are processed through secure payment providers.


Is instalment payment available?

Yes. FlexiPay Zero is our store-managed instalment option for eligible products. Instalments begin after delivery, with no interest applied during the agreed term. Any post-term conditions are confirmed in advance.


Is there a minimum order value for instalments?

Eligibility and available instalment periods depend on the product. Details are shown on the product page and at checkout.


Is an upfront payment required?

No upfront payment is required. Payments begin only after the order has been delivered.


Can instalments be repaid early?

Yes. Customers may repay the outstanding balance at any time without early repayment charges.


Are online payments secure?

All online payments are encrypted and processed using industry-standard security measures. Full card details are not stored on our servers.


Can multiple payment methods be combined?

In most cases, a single payment method is used per order. For specific requests, customers may contact support.


How do I confirm that my payment was successful?

An order confirmation email is sent after checkout, showing payment status and order details.


Can the payment method be changed after ordering?

Payment changes may be possible before processing. Customers should contact support as soon as possible.


Who should I contact about payment issues?

Our support team can assist with payment-related questions via email or live chat.


Note: Payment availability depends on eligibility and verification. Instalment options are subject to store approval. Terms and conditions apply.